Organizational Development and Training

Dr. Michele Costanza, Owner

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What sets Dr. Costanza and multigenerational coaching apart from other executive coaches is her belief in coaching the next generation, not just those who currently hold positions of formal authority and influence.

Dr. Costanza coaches individuals and small groups, either face-to-face or via teleconference. Coaching sessions typically last from 30 minutes to 1.5 hours, and work best with a prior consultation and commitment for one coaching session a week for at least three months.

In a typical coaching session, Dr. Costanza serves as a confidential thought partner, helping clients to focus their thinking in a more positive and productive way. Dr. Costanza is an accountability partner, pushing clients as much as they need or want to be pushed to accomplish their goals.

What is the Return on Investment (ROI) for coaching? In one study of executives ages 40 to 49 at Fortune 1,000 companies, a conservative monetary payoff was described as about six times what the coaching had cost their companies (Fisher, 2001).

Now imagine the ROI for coaching individuals or small groups from multigenerations at all levels and entry and exit points in the organization. Those just entering the organization may likely leave for a competitor. Mid-level managers might experience burnout. More senior workers may leave a vast gap of knowledge when they retire. If busy executives lack the time to mentor, a coach can step in and enable problem solving, teamwork, and skill development. The result is more knowledge sharing and transfer between and among generations.  According to a recent research report, effective knowledge transfer offers benefits for a business, including a more productive and agile workforce (Piktilias and Greenes, 2008).

P2P Coach Training 

With the rise of peer-to-peer and social networking among Generation Xers and Millennials, more informal learning is taking place off the radar screen. Organizations that harness the knowledge shared between and among peers instead of restricting it will improve retention and organizational effectiveness.

Dr. Costanza uses research-based techniques in a workshop format to demonstrate and implement peer-to-peer coaching, especially making full use of technology platforms.

Burnout Prevention Strategies for Special Education Teachers and Paraprofessionals

It is common knowledge that special education teachers and paraprofessionals are in short supply. Dr. Costanza relies on her years of experience in the K-12 classroom as a special education teacher to present this workshop on strategies for preventing burnout. Special education teachers and paras are often asked to overcome numerous demands and obstacles to achieve even the smallest gains. They may feel isolated at times from other staff and administrators as they advocate for their students with special needs. They also may develop lesson plans and study guides,  and co-teach in the regular subject-matter class, like English, Social Studies, and Science. They may serve as consultants to the parents, answering questions daily and weekly. They may be called upon by their administrators to fully understand and explain the statutes and laws affecting special education services.

This workshop focuses on goal-setting for the teacher and the para, where they are asked to define their own dreams and goals for their lives, which does not have to lead them out of the classroom. A renewed sense of purpose both inside and outside the classroom will lead to improved retention and motivation for this very valuable group.

Mentoring Skills and Drills

Young people new to a profession may feel like they are driving on a highway without any road signs, with multiple exit and on ramps. Finding and keeping a good mentor, a person with good intentions to share knowledge, greatly improves the early experiences of professionals. Dr. Costanza discusses theory and practice of how to form a mutually beneficial mentoring relationship, and how to anticipate and overcome roadblocks. Young professionals set goals for themselves and learn how to clearly share those goals with a mentor.

Writing for the Web

Dr. Costanza explores writing methods for addressing an online, and potentially international, audience of readers. Generational differences based on prior experiences and comfort level with the web and social networking platforms will be discussed.

DIT (Do-It-Together) Make a Competency-Based Learning Journey from Maker Spaces

With colleges like MIT adding maker portfolios to their college admissions, employers and investors also recognize competencies from non-traditional routes, such as maker spaces. Celebrate the makers movement, and participate in this interactive workshop to share with colleagues about how to best align learning resources with competencies for makers. Role-play an interactive game where you as an employer or investor create a development learning journey for makers from alternative learning pathways.  

Strategy Development:

Michele has years of experience guiding decision-makers in organizations through strategy development, especially for large geographically dispersed teams and work groups. She is able to facilitate the strategy design and development, as well as facilitate the drafting and publishing of the strategy document. She has led the development of strategy for distance learning, taking face-to-face training to an online platform, launching and monitoring knowledge management with communities of practice, and identifying leadership development competencies and learning resources for a leadership development program. 
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